We always try to answer all possible questions, put your mind at rest & ensure that you arrive prepared, ready & relaxed.
Please see the examples of some frequently asked questions below & if we have forgotten anything or you can’t find the answer, please do not hesitate to email us enquiries@homefromhomeperthshire.com or call us on (01796) 470048.
Upon receipt of your final payment we will send you full instructions regarding key collection & directions.
Our cottages are available for you to arrive any time AFTER 4pm and should be vacated by 10am on the day your holiday ends to enable the owners to prepare the property for incoming guests.
Inform your insurance company (We strongly advise that you cover your booking with cancellation insurance. You may already have this through your bank, credit card issuer or annual policy). All cancellations must be notified to the Agent initially by telephone and confirmed in writing / by email. If two or more consecutive weeks are booked at more than one property this is considered to be two holidays.
If you have to cancel your reservation, you will need to:
Inform your insurance company (we strongly advise you cover your booking with cancellation insurance. You may already have this through your bank, credit card issuer or annual policy).
All cancellations must be notified to the Agent initially by telephone and confirmed in writing / by email.
Please note both the 25% booking deposit and £10 booking fee are non-refundable, however if your booking balance payment has been paid in full, we will attempt to re-let the dates and if successful will refund the 75% balance payment less a £175 admin fee ( per week booked ) plus any additional costs incurred in re-letting the dates.
Amendments to booking dates / length of stay / property selection - will incur a £45 administration fee.
Booking confirmation & directions
Maps of area & guidebooks
Rucksacks, swim towels, binoculars & outdoor clothing
Insect sprays
We require a deposit of 25% and booking fee of £10 to confirm your holiday the balance being due 7 weeks prior to the start of your holiday We accept payment by all major credit & Debit cards .
We also accept BACS Transfers & cheques.
This is the most relaxing week we have had in a long time and simply sitting on the decking enjoying the views and the wildlife was a joy. Visits from the buzzards, deer and the little red squirrel only enhanced the enjoyment. We have to admit we were a little concerned regarding how we might be received by the local residents of Pitlochry and Blair Atholl, but the usual warm welcome awaited us. As ever the many cafes and restaurants were busy but well organised in terms of social distancing etc., and again the quality of service was superb.
Lettoch Beag
Waterfall House is really special - we took our teenagers and swam / paddle boarded in the loch, bike rides, walks up mountains and white water rafting. Deliciously quiet apart from the relaxing sound of the waterfall. Nice drink in the local pub (walkable) a great find.
Thanks for the great stay! The house and surroundings are awesome