We always try to answer all possible questions, put your mind at rest & ensure that you arrive prepared, ready & relaxed.
Please see the examples of some frequently asked questions below & if we have forgotten anything or you can’t find the answer, please do not hesitate to email us enquiries@homefromhomeperthshire.com or call us on (01796) 470048.
Upon receipt of your final payment we will send you full instructions regarding key collection & directions.
Our cottages are available for you to arrive any time AFTER 4pm and should be vacated by 10am on the day your holiday ends to enable the owners to prepare the property for incoming guests.
Inform your insurance company (We strongly advise that you cover your booking with cancellation insurance. You may already have this through your bank, credit card issuer or annual policy). All cancellations must be notified to the Agent initially by telephone and confirmed in writing / by email. If two or more consecutive weeks are booked at more than one property this is considered to be two holidays.
If you have to cancel your reservation, you will need to:
Inform your insurance company (we strongly advise you cover your booking with cancellation insurance. You may already have this through your bank, credit card issuer or annual policy).
All cancellations must be notified to the Agent initially by telephone and confirmed in writing / by email.
Please note both the 25% booking deposit and £10 booking fee are non-refundable, however if your booking balance payment has been paid in full, we will attempt to re-let the dates and if successful will refund the 75% balance payment less a £175 admin fee ( per week booked ) plus any additional costs incurred in re-letting the dates.
Amendments to booking dates / length of stay / property selection - will incur a £45 administration fee.
Booking confirmation & directions
Maps of area & guidebooks
Rucksacks, swim towels, binoculars & outdoor clothing
Insect sprays
We require a deposit of 25% and booking fee of £10 to confirm your holiday the balance being due 7 weeks prior to the start of your holiday We accept payment by all major credit & Debit cards .
We also accept BACS Transfers & cheques.
We stayed at the Stables in Killiecrankie for a week in August. We had a delightful stay and found the accommodation to be very well equipped with all items we need to make our stay perfect. This property is finished to very high standard and very spacious. We would definitely highly recommend and are hoping to stay again soon.
The Stables
Beautifully presented, spacious and comfortable property. We really enjoyed our stay in The Snug, and it worked perfectly for our group of 5. The house itself is really well laid out, nicely decorated, and felt quite "special". The garden is lovely too. We were using the property as a base for the Etape Caledonia bike race in Pitlochry and it worked perfectly as a base for this. We'd definitely stay here again!
The Snug
“Wow. Waterfall House feels like a little castle . Photos just don’t do justice to the amazing living area. There are so many windows from which to appreciate the surrounding area The mesmerising waterfalll provided hours of entertainment for us. Who needs TV! The house is cozy and very comfortable the perfect escape from it all”