Frequently Asked Questions

Amendments to Bookings

Changes to your booking — including arrival dates, length of stay, or property selection — can be made up to 7 weeks prior to the start date, subject to availability. An administration fee of £50 will apply to each amendment.

Please note that if your booking is due to start in less than 7 weeks, we are unable to make any changes to the dates, duration, or property selected.

What time is check-in?
Check-in for all cottages is from 4:00 PM, unless otherwise stated in your booking confirmation.

Please note that early arrivals cannot be accommodated, as changeover days are used to:

• Prepare the accommodation for your stay

• Complete compliance and safety checks

• Allow contractors time to carry out any necessary repairs or maintenance

Thank you for your understanding.

What time is check-out?
We kindly ask that you depart by 10:00 AM on your check-out day. This allows our owners enough time to prepare the accommodation for incoming guests.

The housekeeping deposit is a requirement with every booking and must be paid. This is to protect the home owners against any loss or damage to their property, contents or electrical goods. The hirer is fully liable for the condition of the self-catering cottage and its contents for the period of their holiday (fair wear & tear excepted). The hirer will make good any damage or loss & leave the self-catering cottage & its contents in a clean & orderly condition. The individual who signed the booking form will be held responsible for the hiring party. 

Good Housekeeping Deposits are returned  7 to 10 working days after the holiday ends unless there is a claim against it for damages or additional cleaning time.

These are the main EV charging points in and around Pitlochry:

• ChargePlace Scotland Charging Station – central Pitlochry, 24/7 access
• Chargeplace Scotland Charging Station – near the train station
• Rie-Achan Road car park

These are the main EV charging points in and around Aberfeldy:

• ChargePlace Scotland chargers (Co-op car park )

These are the main EV charging points in and around Dunkeld:

• Atholl Street public car park (ChargePlace Scotland network)

These are the main EV charging points in Perth:

• Broxden Park & Ride
• Mill Street car park ( city centre )

Some houses can provide a cot and high chair. Please check at the time of booking, and we will confirm availability.

If your ideal holiday home is one that's within walking distance of shops, cosy pubs, and great restaurants, our town and village homes are the perfect choice >>>

For romatic and secluded holidays, we have a delightful collection of holiday homes perfect for couples or pairs seeking a peaceful getaway. >>>

If you're looking for a little (or a lot of) luxury why not treat yourself to one of our exceptional self-catering properties? >>>

Need a pet-friendly property? No problem, we have a wide selection of homes from homes for you to browse >>>

Holidaying with family, friends, or fellow outdoor enthusiasts? We offer spacious accommodation that's perfect for groups >>>

Looking to escape? When you’re ready to switch off and escape the hustle and bustle of everyday life, a remote holiday home offers the perfect retreat. >>>

Please contact us directly, and we will be happy to advise which cottages are fully accessible to suit your needs.

Can I Bring My Dog?

Yes — but only if you have booked a dog-friendly property and added your dog to your booking.

Please refer to the individual property page on our website or in the brochure to check if dogs are allowed and to see the maximum number permitted.

Important:
Please do not bring a dog to a non-dog-friendly property. Many of our guests choose these properties due to allergies, and bringing a dog (or any other pet) to a non-pet property is a serious breach of terms. If this occurs, you will be asked to leave immediately with no refund and will be charged for deep cleaning.

If you’re staying in a dog-friendly property:

• Dogs must stay on the ground floor (or the main living floor in properties with an inverted layout).

• Keep dogs off all furniture and out of bedrooms and bathrooms.

• Do not leave your dog alone in the accommodation at any time.

• Please clean up after your dog in the garden or outdoor areas and dispose of waste responsibly.

• You will be held financially responsible for any damage caused by your dog.

Thank you for helping us maintain high standards for all guests — both two-legged and four-legged!

There are many activities perfect for children, adults and as a family to enjoy in Perthshire.

Active Kids Adventure Park, in Stanley is an ideal destination if you love zip lines and giant trampolines and slides, to feeding farm animals, climbing frames and go-karts. There’s an indoor immersive woodland where kids can run, climb and explore.

In Dunkeld & Birnam, there’s the Beatrix Potter experience to discover. Housed in Birnam Arts Centre, this is an interactive play area for kids to play with imagination, as well as dress up as Mrs Tiddiwinkles! Outside, take time to explore the small, but beautiful formed garden. Have fun finding statues of much loved characters such as Peter Rabbit, Mr Fox, and the accident-prone Mr Jeremy Fisher.

Active Glen in Crieff offers a wide range of fun outdoor activities from quad biking to archery and disc golf.

Over in Aberfeldy, the Birks Cinema has the latest movies and delicious popcorn so you can sit back, relax and enjoy large screen and surround-sound entertainment.

Perthshire is home to incredible landscapes and mountains with a huge area to explore as an extensive backgarden. If you are holidaying in one of our homes or cottages and are looking for something to do that is free and takes a couple of hours out of your day then try one of the many walks or trails, between Perth and Dunkeld is The Hermitage with pinecone lookout and waterfall view point, You can enjoy a bike ride around faskally forrest located just outside of Pitlochry, you could even take a look at the Pitlochry dam afterwards. Or take a drive to some of the most iconic an instagram worthy viewpoints such as Queens view or Bruar Falls. If you are looking for something that offers a little more thrill, there are over 282 Munro's in Scotland and being located in Perthshire, you can starting ticking them off by bagging Ben Vorlich, or Ben Chonzie. 

There are a few top places we would recommend to pop by for a visit when you are renting a holiday home in beautiful Perthshire. Regardless of which town you are in, here is our list of Top 5 places not to be missed!

• Gleneagles Hotel & Golf course
• Blair Castle & Gardens
• Queens View visitor Centre
• Loch Leven
• The Glenturret Distillery

All gift vouchers are valid for 18 months year from the date of purchase.

Please make sure you book your holiday within the validity date stated.

Vouchers may be tendered as part or full payment towards holidays booked through Home From Home Perthshire. Simply enter your voucher into the booking enquiry form. 

Your gift voucher is redeemable against any property within the Home From Home Portfolio.